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Privacy policy

How we collect, use and protect your personal information.

Helios International School is committed to protecting your privacy. This Privacy Policy explains what information we collect through our website heliosedu.in, how we use it, and your rights regarding it. By using our website or submitting information through our forms, you agree to the practices described below.

01Information we collect

From parents and guardians

  • Full name, email address, and phone number
  • Child's name, date of birth, and grade applying for
  • Residential address
  • Information submitted through admission enquiry or contact forms

From students (via parents/guardians)

  • Student name, date of birth, and previous academic records
  • Health-related information where relevant to school operations
  • Photographs or videos for school events or publications (with consent)

Automatically collected data

  • IP address and browser type
  • Pages visited and time spent on our website
  • Cookies and usage analytics

02How we use your information

  • Processing admission enquiries and applications
  • Communicating with parents/guardians about school activities, events, and notices
  • Managing the parent portal (MyClassBoard)
  • Publishing student achievements or photos on our website/social media (with prior consent)
  • Improving our website's functionality and user experience
  • Complying with legal obligations under applicable Indian law
  • Responding to feedback, queries, or complaints

We do not sell, rent, or trade your personal information to third parties for commercial purposes.

03Sharing of information

We may share your information only in the following circumstances:

  • School management platforms: With authorised providers such as MyClassBoard for academic records and parent communication.
  • Legal requirements: Where required by law, court order, or government authority in India.
  • Safety: To protect the safety of students, staff, or the public where disclosure is necessary.
  • Consent: Where you have explicitly given us permission to share your information.

All third-party service providers are contractually bound to handle your data securely and only for the purposes specified.

04Protection of children's privacy

We take the privacy of minors extremely seriously. We collect information about students only through their parents or legal guardians. We do not knowingly allow minors to submit personal information directly through our website without parental consent.

Photographs, videos, or any content featuring students are published only after obtaining written consent from parents or guardians, and are used solely for educational, promotional, or institutional purposes.

05Data security

We implement appropriate technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, or destruction. These include:

  • Secure HTTPS encryption on our website
  • Restricted access to personal data within the school administration
  • Regular review of our data handling and security practices

While we take all reasonable precautions, no method of transmission over the internet is completely secure. Please report any suspected security concerns to us promptly.

06Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences
  • Analyse website traffic and usage patterns
  • Improve performance and functionality

You may disable cookies through your browser settings; however, some features of the website may not function properly as a result.

07Third-party links

Our website may contain links to external platforms including Facebook, Instagram, LinkedIn, YouTube, and MyClassBoard. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their respective privacy policies before providing any personal information.

08Your rights

As a user or parent/guardian, you have the right to:

  • Access the personal information we hold about you or your child
  • Correct any inaccurate or incomplete information
  • Request deletion of personal data, subject to legal and operational obligations
  • Withdraw consent for photographs or promotional content featuring your child
  • Raise a concern about how your data is being handled

To exercise any of these rights, please contact us using the details in Section 10.

09Retention of data

We retain personal information for as long as necessary to fulfil the purposes outlined in this Policy, or as required by law. Admission enquiry data from unsuccessful applicants is typically retained for one academic year. Student records of enrolled students are retained as per CBSE and applicable regulatory guidelines.

10Contact us

For any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

Helios International SchoolS.No.7/1 B/27 B, Sun City Road, Anand Nagar, Wadgaon Bk, Tal. Haveli, Dist. Pune 411051020 6950 6000info@heliosedu.in · heliosedu.in

11Changes to this policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

This Privacy Policy is governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000 and applicable rules thereunder.

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